FAQs

Juliska is an artisanal line, so no two items, even first quality, are ever identical. When checked by Quality Control, some goods are rejected for cosmetic reasons. These rejections, if minor, are fully functional "second quality" products that Juliska sells EXCLUSIVELY through our Factory Outlet Store. 

Seconds are items that have a cosmetic defect-seconds and are not broken, chipped, cracked, unpolished, or sharp. They serve the same purpose as our first quality merchandise. Please read the descriptions of the items you wish to order.

  • "Second Quality" ceramics will have cosmetic flaws such as minor color/glaze/shape variations, glazed pinholes, or mold marks.
  • "Second Quality" wood/resin products will have cosmetic flaws such as minor color/shape variations, knots that are not perfectly smooth, or small gaps between the resin and wood. 
  • "Second Quality" glassware will have cosmetic flaws such as minor bubbles, slight color/shape or applied decoration variations.
  • "Second Quality" linens will have cosmetic flaws such as minor sizing or color (dye lot) variation.

First Quality Clearance items have been retired and Juliska will no longer be producing that style going forward.

A Silly Deal is a price so low that it is SILLY!

We do not have the ability to gift wrap or include gift enclosures with your order.

Gift Registry is available at www.juliska.com.

All orders require 5-7 business days from the time that they were placed until they are shipped.